Professional Support Services
Access to our support system for website issues. Any work which might be needed to rectify any issues is charged additionally
Including 1 off site backup per year.
Standard support and any work needed to rectify any issues*. Includes periodic updates to your firewall software and CMS updates (where possible), minor changes to the site such as changes in your contact details and changing text and images within the site (restricted to 2 items per month)
*Restricted to issues arising due to problems with the current setup.
Covers 2 days and offers telephone support between the hours of 10am to 10pm
Remote access is included in this service.
Standard support and any work needed to rectify any issues*. Includes periodic updates to your firewall software and CMS updates (where possible), minor changes to the site such as changes in your contact details and changing text and images within the site (restricted to 2 items per month)
*Restricted to issues arising due to problems with the current setup.
The unit price is based on a per hour or part hour basis with a minimum of 1 hour.
Additional software licences are not included.
Protect your site with a firewall. This will protect most of the current hacking issues to ensure your site stays safe.
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